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Category: Work

Building a Customer-Centric Culture Within Your Organization – The Ultimate Guide to Exceptional Customer Service Part 3

In today’s competitive landscape, the heartbeat of every successful organization is its unwavering commitment to the customer. A customer-centric culture…

Understanding Customer Needs and Expectations: The Ultimate Guide to Exceptional Customer Service Part 2

Last time we discussed the “why?” of exceptional customer service and part of the “how?”. This second part of this…

The Ultimate Guide to Exceptional Customer Service: Why?

In the cutthroat world of business, where competition is fierce and customer expectations are ever-rising, exceptional customer service is no…

20 Times People Say They Need Capital When They Actually Need Something Else

Ever dreamt of quitting your day job and becoming your own boss? The entrepreneurial spirit burns bright in many, but…

The Capital Climb: Why Funding Your Dream Can Be Tough (But There Are Solutions)

Have you ever dreamt of turning your brilliant idea into a thriving business? Many Zimbabweans have, but a major hurdle…

Defining your Personal Brand

Defining a personal brand is a crucial step for anyone who wants to stand out in their field and showcase…

Here is how I am meeting amazing people on a daily basis ~ Eugene Shirto

“I wasn’t the Sharpest knife in the kitchen drawer or the quickest in school. I always sat right at the…

Let’s Talk; Classic Media’s Adaptable Business Model

“It begins with a hello”, Bernard Kasiyandima, a business consultant usually says. And when you think of it, there is…

From Hobby To FT Job; Eugene Shirto’s creativity with wood

If it’s a job, it’s usually not fun. But usually doesn’t really mean always. Sometimes that hobby you enjoy so…

Driverless tractors – sci-fi movies now play out in real life farms…

Imagination usually precedes great strides in technology. Sci-fi movies have not only entertained us but helped to tell tales of…